Terms & Conditions
Terms and Conditions
Welcome to Curvabella! These terms and conditions ("Terms") apply to the use of our website, products, and services. By using this website and/or purchasing from us, you agree to these Terms. Please read them carefully.
1. General Information
1.1. This website is operated by Curvabella (the "Company", "we", "us", "our").
1.2. We are registered in [insert company registration number] at [insert business address].
1.3. You can contact us at [insert email address] or through our contact page for any questions or support.
2. Products and Pricing
2.1. All prices on our website are listed in GBP (£) and include VAT, where applicable.
2.2. Prices are subject to change without notice, but any such changes will not affect orders already placed.
2.3. We strive to ensure that product descriptions, images, and prices are accurate. However, errors may occur. In such cases, we reserve the right to correct any mistakes or cancel orders if necessary.
3. Ordering and Payment
3.1. By placing an order on our website, you confirm that you are legally capable of entering into binding contracts and are at least 18 years of age.
3.2. Once your order is placed, you will receive a confirmation email. This is not an acceptance of your order but an acknowledgment that we have received it.
3.3. We reserve the right to cancel or refuse any order for any reason.
3.4. Payment can be made via major credit cards, debit cards, or other methods as listed on our website. Orders will only be processed once payment is received in full.
4. Delivery
4.1. We offer delivery to the UK and internationally. Shipping costs and estimated delivery times are outlined at checkout.
4.2. All delivery times are estimates and not guaranteed. We are not responsible for delays due to postal or courier services.
4.3. If your parcel is lost or damaged during shipping, please contact us immediately, and we will assist with a replacement or refund.
5. Returns and Exchanges
5.1. You have the right to cancel your order and return the goods within 14 days of receiving your items, in accordance with UK law.
5.2. To be eligible for a return, items must be in new, unworn, and unwashed condition with all original tags and packaging intact.
5.3. To initiate a return, please contact us at [insert email] or follow the instructions on our Returns page.
5.4. Refunds will be processed within 14 days of receiving the returned goods. Shipping fees are non-refundable.
5.5. Certain items, such as underwear, cannot be returned for hygiene reasons unless faulty.
6. Faulty or Damaged Goods
6.1. If your item is faulty or damaged upon arrival, you are entitled to a full refund or replacement.
6.2. Please notify us within 30 days of receiving the product, and we will arrange for a return or replacement at no additional cost.
7. Intellectual Property
7.1. All content, images, designs, trademarks, and logos on our website are the intellectual property of Curvabella or are used with permission.
7.2. You may not reproduce, copy, sell, or use any of our intellectual property without our prior written consent.
8. Privacy and Data Protection
8.1. We take your privacy seriously and comply with the UK GDPR (General Data Protection Regulation).
8.2. By using our website, you consent to the collection, use, and processing of your personal information as described in our [Privacy Policy].
8.3. We do not store or have access to your payment details; all transactions are handled securely by our third-party payment processors.
9. Liability
9.1. We will not be liable for any indirect, special, or consequential losses arising out of your use of our products or website.
9.2. Our total liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will be limited to the total amount paid by you for the product(s) in question.
10. Events Outside Our Control
10.1. We will not be held responsible for delays or failures to comply with our obligations under these Terms due to events beyond our reasonable control (e.g., strikes, natural disasters, pandemics).
11. Governing Law
11.1. These Terms and any disputes arising from them are governed by the laws of England and Wales.
11.2. By using our website, you agree to submit to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
12.1. We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically.
12.2. Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.